We may collect the following types of information:

1.1 Personal Information (PI):

• Name, email address, phone number, company name, and other information you provide in forms or inquiries.
• Billing or shipping information when purchasing products or services.

1.2 Non-Personal Information (NPI):

• IP address, browser type, device information, and pages visited.
• Cookies, analytics data, and usage patterns (see our Cookie Policy for details).

• Directly from you when you fill out forms, contact us, subscribe to newsletters, or register for services.
• Automatically through cookies, analytics, and server logs.
• From third-party services such as Google Analytics, CRM systems, or business directories.

We use your information for purposes including:

• Providing and improving our products, services, and website functionality.
• Responding to inquiries, processing orders, and delivering services.
• Analyzing website traffic and user behavior to enhance user experience.
• Sending marketing or promotional communications if you consented.
• Complying with legal obligations and protecting our rights.

We do not sell your personal information. We may share information with:

• Service providers (e.g., payment processors, shipping companies, analytics providers) who help us operate our business.
• Legal authorities when required by law or to protect our rights.
• Business transfers in case of mergers, acquisitions, or sale of assets.

Third-party services may process your data outside your country. We ensure that appropriate safeguards are in place for such transfers.

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the information we hold about you.
• Correction: Correct any inaccurate or incomplete information.
• Deletion: Request deletion of your personal data.
• Data Portability: Receive your personal data in a structured format.
• Consent Withdrawal: Withdraw consent for marketing communications or non-essential cookies.

To exercise your rights, contact us at: service@smacmfg.com

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your personal information may be transferred to and stored on servers located outside your country. We ensure such transfers comply with applicable data protection laws and take appropriate safeguards.

Our website and services are not directed to individuals under 16 years old. We do not knowingly collect personal information from children.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.